Our Mission
To achieve our purpose of supplying exclusive, safe, timeous, economical international cargo delivery by air, sea and road freight as well as clearance and consulting services, we adhere to these values:
- We Believe in sincerity
- We Strive to win - fairly
- We Pay attention to detail
- We Conduct ourselves and our affairs with integrity and confidentiality
- We Are pleasant and respectful to all
- We Achieve our best results as a team
Management
In an era of information overload, it’s critical to have access to the right data in the right format at the right time.
That’s why Buffalo freight invested in systems architecture that allows us to present information in the format you stipulate.
We undertake to provide supply chain information in a format you can use directly or integrate with your own information technology. This comprises both dynamic and historic management information.
Day to day progress reporting allows you to keep your customers advised. Quantitative information assists in the management of costs and profitability.
Historic information reveals trends and patterns permitting big picture evaluation and fine-tuning of your supply chain.
Customer Services
At Buffalo freight, we believe that professional service comprises two dimensions: what we do and how we do it.
You’ll find we offer a complete range of international freight management and logistics services to take care of your service, speed, information and economy needs.
You can rely on Buffalo freight for physical cargo care, accurate, timely documentary and administrative procedures and ready access to important management information.
- Professional Relationship
- On Time Performance
- Global Coverage
- Security
- Confidentiality
- Reliability
- Technical Expertise
Cost Control
Careful assessment of the supply chain highlights areas of wastage and missed opportunities that add unnecessary cost.
Buffalo freight provides value for money by working with you to identify, measure and manage all major areas of direct and indirect cost. Where necessary we conduct a forensic audit to ensure that your international freight management profile and procedures are cost effective.
Direct cost savings can be generated from greater efficiencies in packing, consolidating, shipping and distributing. There are also savings to be made through the application of specialist tariff expertise in the areas of freighting and customs. Finally, firm negotiations with carriers and other third parties ensure that you receive the best value-for-money rates available on the market.
Indirectly, other cost savings are achieved through reducing management time currently wasted in routine shipping matters and in fixing mistakes.
Facilities
The critical requirement for effective supply chain management is a comprehensive and efficient network.
As the first link in the chain, Buffalo freight has crafted a network of carefully selected freight forwarders around the globe. These companies were chosen because they have demonstrated their interest in and understanding of trade with South Africa.
They employ seasoned professionals who are prepared to commit themselves fully to accommodate the needs of customers in South Africa. Both our agents and ourselves maintain close and productive relationships with trusted value-for-money carriers and other third parties. This ensures that the right equipment and facilities are employed for the care of cargo in transit and sustains a feedback mechanism for progress reporting.
Locally, Buffalo freight complements this network with the very latest in security and risk management. Our premises are conveniently located close to points of entry and are access-controlled to protect against theft. Our equipment and cargo care procedures ensure that your consignments are responsibly and efficiently handled. They are protected in transit by the latest satellite tracking technology.
Global Networks
Meeting your requirements for urgency, cost effectiveness and cargo care demands a comprehensive and efficient global freight management network. In addition to excellent physical and information resources the key ingredient is commitment to the South African market.
Only this can give you the assurance that your needs for proper attention to your goods, correct and complete documentation and cost-effective shipping methods are understood and fulfilled.
To many global freight companies, South Africa is a small proportion of their business, not worthy of much attention. Thus their service on this route can often be indifferent. Not with Buffalo freight.
To be chosen, each company had to demonstrate stature and experience, urgency, knowledge of our market, people of calibre and the willingness and ability to perform to South African expectations. We extracted a specific commitment that they would assign pro-active and seasoned professionals to serve this market to agreed standards.
The result is a global portfolio of integrated international freight services including collections and deliveries, cargo staging and consolidations, air and surface freight. They employ the right equipment and facilities for the specific needs of your cargo. Equally as important, our partners are skilled in the documentation needed in South Africa for Customs and other authorities.
This focus on South Africa means they have the volumes and leverage to command superior service and ready availability of cargo space from carriers. They are also able to achieve economies of scale.
Through constant communication we monitor shipment progress together as it happens and flag in advance any change in plans. Regular exchanges of visits with our partners maintains personal service levels. We set up tri-partite meetings whenever it is helpful to you to interface direct with an overseas partner regarding the modus operandi.
In summary, the calibre and capability of this network means you can remain confident about adherence to deadlines and service levels wherever you are sourcing or sending cargo.
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